Welcome to Radius Carpet & Tile Cleaning

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We offer both steam cleaning and dry cleaning methods: Steam Cleaning: Gold Standard: Supported by carpet manufacturing companies and IICRC (Institute of Inspection Cleaning Restoration Certification). Equipment: Truck-mounted steam cleaning for single-standing homes using Prochem systems for powerful vacuum pressure and high heat. Portable steam cleaning is available for apartments, retirement villages, and other dwellings. Costs: Per room (up to 12 square metres): $35-60 (most rooms are $35/room) Per step: $3.50-6 Landing: $4-7 depending on soiling level Carpet protection: $30-50 per room Dry Cleaning: Methods: Rotary or bonnet dry cleaning, emulsification method by Cimex machine, rotary dry cleaning by Rotovac machine, among others. Comparison: Dry cleaning uses less moisture but is generally less effective than steam cleaning. Costs: $30-50 per room depending on size, condition, and stains present (1 room up to 12 square metres) For a personalized quote, please contact us directly with details about your carpet condition and cleaning needs. Message us here or text us at 0478019109. Text response times are very quick as well.

Carpet Cleaning Process Duration: The actual cleaning time for your carpets can vary depending on the size of the area, the condition of the carpets, and the specific cleaning method used. Typically, cleaning a standard room can take about 20 to 30 minutes, with additional time needed for setup and any necessary furniture moving. Drying Time: Steam Cleaning: After steam cleaning, carpets generally take between 3 to 6 hours to dry completely. This time can vary based on factors such as the carpet's material, the level of soiling, and the humidity and temperature of the room. Wool carpets may take longer, up to 24 hours, especially in more humid conditions. This is because wool is a hydrophilic natural fibre that "drinks moisture" into the fibre and slowing the drying process as compared to synthetic material such as the more common polyester, nylon and olefin Dry Cleaning: Dry cleaning methods involve minimal moisture, so carpets can dry much faster, often within 1 to 2 hours. However, dry cleaning is typically less effective than steam cleaning for deeply soiled carpets. To expedite drying, ensure good ventilation by opening windows and using fans or air conditioning to circulate air as well as increasing the temperature in the home with the your home heating system.

Stain Removal: Yes, our professional carpet cleaning services can effectively remove tough stains such as wine, coffee, and pet stains*. We utilize advanced stain removal techniques and products specifically designed to handle various types of stains. For example, we use enzymatic cleaners for pet stains, oxidizing agents for organic stains like coffee, and specialized spot treatments for red wine stains. Our experienced technicians are trained in identifying the type of stain and applying the appropriate treatment to ensure effective removal​ (IICRC)​​ (IICRC)​​ (The Carpet and Rug Institute)​. Safety for Pets and Children: Our cleaning products are non-toxic and environmentally friendly, making them safe for use in homes with pets and children. We prioritize the health and safety of your family by using cleaning solutions that are biodegradable and free from harsh chemicals. This ensures that while we achieve a deep clean, we also maintain a safe environment for your loved ones​ (Metro Carpet Cleaning)​​ (IICRC)​. FAQ: What factors make a stain tough or impossible to remove? Type of Stain: Tannin Stains: Stains from coffee, tea, red wine, and some fruits contain tannins, which can bind strongly to carpet fibres, making them particularly stubborn to remove. Protein-Based Stains: Blood, dairy products, and egg stains can be tough due to their protein content, which can bond with carpet fibres, especially when exposed to heat. Oil and Grease Stains: These stains can penetrate deep into the fibres and backing of the carpet, making them hard to remove with standard cleaning methods​ (The Carpet and Rug Institute)​​ (IICRC)​. Age of the Stain: The longer a stain remains untreated, the more time it has to set into the fibres. Old stains can penetrate deeper and often require more aggressive treatment methods to remove​ (The Carpet and Rug Institute)​​ (IICRC)​. Type of Carpet Fibre: Natural Fibres: Carpets made from wool or other natural fibres can be more challenging to clean because they can be sensitive to various cleaning agents and may absorb stains more readily. Synthetic Fibres: While synthetic carpets (like nylon or polyester) are generally more stain-resistant, certain stains can still be difficult to remove if they penetrate the protective surface layer​ (The Carpet and Rug Institute)​. Initial Treatment: Incorrect initial treatment, such as scrubbing the stain or using the wrong cleaning agent, can set the stain further into the fibres. It's important to blot rather than scrub and use appropriate cleaning solutions from the start​ (The Carpet and Rug Institute)​​ (IICRC)​. Temperature: Heat can cause some stains, especially protein-based ones, to set into the carpet. Using hot water or a steam cleaner on such stains before pre-treating them correctly can make removal much harder​ (IICRC)​. Chemical Composition: Some stains contain dyes or chemicals that bond strongly with carpet fibres, requiring specialized solvents or professional cleaning techniques to remove. For instance, ink, paint, and some cosmetics contain pigments that are designed to be long-lasting​ (The Carpet and Rug Institute)​. Depth of Penetration: Stains that penetrate deeply into the carpet padding and backing can be nearly impossible to remove without professional intervention. This is particularly common with liquid stains that are allowed to soak in​ (The Carpet and Rug Institute)​​ (IICRC)​. Stain Removal Attempts: Multiple failed attempts to remove a stain can make it more difficult to clean, as residues from various cleaning products can accumulate and create new challenges​ (IICRC)​. By understanding these factors, one can better appreciate the complexities involved in stain removal and the importance of prompt, appropriate treatment. For persistent or particularly tough stains, seeking professional carpet cleaning services is often the best course of action. For more detailed information or to schedule a cleaning, please contact us directly.

Guarantees and Warranties: We offer a guarantee that your carpet, upholstery and or grout has been cleaned to the highest level using safe and IICRC approved methods and professional cleaning solution. Certified and Experienced Technicians: Our technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), which means they have undergone rigorous training and adhere to industry standards. These certifications ensure that our technicians are knowledgeable in the latest cleaning techniques and safety protocols. Additionally, our team has extensive experience in handling various carpet types and stains, ensuring high-quality service and excellent results​ (IICRC)​​​. FAQ: What realistic factors make a 100% guarantee impossible? Type and Age of Stain: Some stains, especially those left untreated for a long time, can set deeply into carpet fibres and become almost impossible to remove completely. This includes tannin stains (like wine and coffee) and protein-based stains (like blood and dairy)​ (The Carpet and Rug Institute)​​ (IICRC)​. Carpet Fibre Composition: Natural fibres such as wool can be more difficult to clean and may not respond as well to stain removal treatments as synthetic fibres. The sensitivity of these fibres can limit the effectiveness of certain cleaning methods​ (The Carpet and Rug Institute)​​ (IICRC)​. Previous Cleaning Attempts: Improper cleaning methods or the use of incorrect products by homeowners can set stains further, making professional removal more challenging. For example, scrubbing a stain or using a high-pH cleaner can damage fibres and make stains harder to eliminate​ (IICRC)​. Chemical Composition of Stains: Stains with complex chemical compositions, such as ink, paint, and some dyes, can be resistant to standard cleaning techniques. These substances are designed to be long-lasting and may bond strongly with carpet fibres​ (The Carpet and Rug Institute)​. Depth of Stain Penetration: Stains that have penetrated deeply into the carpet padding or subflooring can be difficult, if not impossible, to remove completely without potentially damaging the carpet. This is particularly true for liquid spills that have soaked through​ (IICRC)​. Environmental Conditions: Humidity, temperature, and ventilation in the home can affect the drying process and the effectiveness of stain removal treatments. For instance, high humidity can slow down drying and increase the risk of mould or mildew growth​ (The Carpet and Rug Institute)​. Limitations of Cleaning Equipment: Even with professional-grade equipment, there are limits to how much soil and stain can be removed from heavily soiled carpets. Truck-mounted systems offer powerful cleaning capabilities, but they may not always be able to restore a carpet to its original condition if the damage is extensive​ (IICRC)​​ (IICRC)​. User Expectations: Customers may have unrealistic expectations about the results of carpet cleaning, particularly in cases of severe staining or wear. While professional cleaning can significantly improve the appearance and hygiene of carpets, it cannot always restore them to a 'like-new' condition​ (IICRC)​. Given these factors, while high-quality carpet cleaning services can achieve excellent results and significantly improve the appearance and cleanliness of carpets, a 100% guarantee is not feasible in all situations. Professional cleaners strive to provide the best possible outcome, but they are also realistic about the limitations imposed by these factors.

Service Areas: We provide carpet cleaning services throughout Melbourne, covering a wide range of suburbs. Our service areas typically include, but are not limited to: Eastern Suburbs South Eastern Suburbs Mornington Peninsula Suburbs Bayside Suburbs Melbourne CBD If you don't see your specific suburb listed, please contact us directly as we likely service your area as well​​​ (The Carpet and Rug Institute)​​ (IICRC)​. Emergency and Same-Day Services: Yes, we offer emergency and same-day carpet cleaning services. We understand that certain situations require immediate attention, such as unexpected spills, pet accidents, flood services, or preparation for special events. Our team is equipped to respond quickly to urgent requests, ensuring your carpets are cleaned and restored as soon as possible​ (IICRC)​. For more detailed information or to schedule a service, please contact us directly.